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Interview experience:

The interview is preceeded by a phone screening. Dan Smith called and we talked for about 45 minutes. They are looking for people that are corporate/charter-oriented, with good customer service skills. You'll know at the end of the phone screening if there is to be an in-person interview. The in-person interview is held in White Plains, NY. Interviewees pay their own way out to CS HQ near HPN,and you also have to provide your own hotel. I stayed at the Crowne Plaza, nice hotel but almost $200 a night, even with CS corporate discount. Once you arrive at the HQ, you are given an application to complete. Then you meet various representatives of the company - Human Resources, Dispatchers/Schedulers, Chief Pilot, and the Director of Ops. The interview process takes about 3-4 hours. I was asked questions about aircraft performance leaving ASE, climb gradients, etc. I was asked several questions about my current aircraft and asked to draw a diagram on any system. Everyone there was extremely nice and professional. Class act operation. Upgrade is approx. one year. Bad part is that there is a training contract, even if you are already typed in the aircraft you are assigned. They don't want to hire pilots that are waiting for furlough recalls.

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CitationAir Study Guide Questions:

1. Why do you want to work for CS?
2. Tell me about a time that you exceeded a pax expectations.
3. Tell me about a time you went above and beyond.
4. Tell me about a time you had a problem with a captain.
5. What is your biggest weakness?
6. What would people in your current organization say about you if I called?
7. Tell me about your career?
8. Have you ever had an angry customer? and how did you handle it.
9. If you have just enough fuel to make it to your destination on departure and you run into strong headwind what would you do to try to make it without stopping for gas?
10. Do you have any applications out, have you heard from anybody besides CS?

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