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Interview experience:

I faxed a resume to American Eagle and received a packet of paperwork and an authorization to fly to Dallas. You need to call the number and let them know you are coming to Dallas. You fly space available and you MUST dress up to fly. Hotel is at your expense. Transportation is provided from hotel to American Airlines headquarters. There were 7 other women who were flown in for an interview. Basic information about the company and benefits were given. Also more paperwork to fill out. Then you were asked to stand up and talk about yourself. The interviewer also asked each person the same questions. 1. If you were on a long flight as a passenger, who would you like to sit next to (living or dead) and why? One person in the group said her dog, another said an extraterrestrial...pick someone well known and not controversial. Do not pick a movie star. Next question was give me one adjective that describes you. Don't say perky, or cute or anything like that...say professional or flexible or team-player. You had to read a PA announcement. After all that the recruiter said he had to complete some paperwork and the applicants would be called out one by one for questions regarding base requests. After most were called out and only 3 remained, he came in and said that the 3 of us would move on. Next was 1 on 1 interviews and directly to a physical. Notification of acceptance based on background check was immediate. Class date schedule was as soon as background check was completed. I actually went through this process in 1999 and flew for Eagle for 18 months. It was a wonderful experience. I quit when I was injured.

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American Eagle Study Guide Questions:

1. How did you handle an emergency situation in customer service and the outcome?

2. Why do you like working in customer service?

3. If there was one thing you would change about yourself what would it be?

4. Describe yourself in one word.

5. If you were on a long flight to Tokyo who would you sit by?

6. Why do you want to be a flight attendant?


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