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276 FREE Flight Attendant Interview Study Guide Questions and Answers

Air Canada

Interview Info
Interview Questions / Answers
  1. What skills do you have?
  2. How would you handle a situation where you have a difficult co-worker?
    • I would always try my best and use all my ability to get along with a difficult coworker no matter what the situation is I would always keep calm and when not on the job, ask her nicely or her or him if we can go out for a coffee ... Continue reading this answer
  3. Are you at least 18 years old?
    • yes
    • yes
    • yes
  4. Are you a Canadian citizen?
    • yes I am
    • yes
    • no
  5. I was given a scenario in which an elderly woman was stressed on the flight, a mother had a crying child and another person was getting upset over it. How would you as a team handle that?
  6. How do you delegate between multiple tasks?
  7. What are you passionate about outside of work?
  8. What would you say surprises people about you?
  9. What stands out to you as excellent customer service?
    • Listening skills and ability... Continue reading this answer
    • The quality of the job I do and the skill and knowledge... Continue reading this answer
    • Great service, positive feedback, get... Continue reading this answer
    • As a former lifeguard, a memory stands out when I encountered a crying child at the swimming pool, scared to swim. I quickly knelt down offering a reasssuring presence. Through gentle conversation, I comforted them and showed them how swimming can be fun. Patiently, I allowed them to observe from a distance... Continue reading this answer
    • I remember a time when I was a soccer coach, coaching, young children, young kids, and it was a practice and looking down the sideline I see one little boy who was joining in to play. I approached the boy Neil down, and with a calm voice started to explain to him how much fun it would be to play soc... Continue reading this answer
  10. How do you show positive customer service?
 There are 38 more questions for Air Canada!

Air Transat

Interview Info
Interview Questions / Answers
  1. Address the skills you've learned through previous roles that benefit the role.
    • What would you do if there’s a drunk passenger in business class that is causing a scene?
    • Are you a leader or a follower?
    • Why Air Transat?
      • I am fascinated by AirTransit. The fact that it flies over 55 international destination and 25 different count... Continue reading this answer
    • What would you do if a passenger didn't receive their special meal?
    • Tell me about a time you encountered good or bad customer service.
    • Would you relocate if you are based in Montreal?
    • Tell me about a difficult situation you faced, how did you solve it?
    • What makes you stand out from everyone else interviewing today?
    • What makes a good flight attendant?
     There are 20 more questions for Air Transat!

    Air Wisconsin Airlines

    Interview Info
    Interview Questions / Answers
    1. How do you deal with a customer not complying with the rules and regulations if you are the only flight attendant on the plane and have no manager around.
      • Empathizing but explaining that safety is the number one priority in a calm and assuring voice explaining why these rules are in place to keep... Continue reading this answer
    2. What are 3 things your current or last employer would say about you?
    3. What academics will be focused on?
      • A customer is not cooperating with the seatbelt regulations, how do you handle this situation in front of other customers?
      • Your coworker leaves a mess before your shift begins every time, how would you handle this situation?
      • Tell us how your previous role prepared you for this one?
        • I have several years of customer service, I work with the elderly and had to work with different types ... Continue reading this answer
        • Well I use to work on a Cruise so I was gone a lot and I work 190 hours so that’s what I know is going to prepare me ... Continue reading this answer
        • My previous role has prepared me to prioritize safety, ... Continue reading this answer
        • I have been in customer service for most of my life. I was a flight attendant and it was the... Continue reading this answer
        • While working 3rd shift for Wuesthoff Medical Center, my role was to provide care to 30 patient on the floor. Answering call lights, performing vital sign checks every 4 hours, comfort newly admitted... Continue reading this answer
      • Do you have any questions for us?
      • Did you attend an open house?
        • Yes
        • Not yet
        • No
      • What city do you live in?
      • Are you willing to move?
        • Yes
       There are 7 more questions for Air Wisconsin Airlines!

      AirAsia

      Interview Info
      Interview Questions / Answers
      1. Are you currently employed?
        • No
        • No
        • No
        • No
        • no
        • No
        • No
      2. Where are you from?
      3. Tell me something interesting about you.
      4. What are your hobbies?
      5. Is this your first time applying here?
      6. Do you know which locations are flying from Thailand as Thai AirAsia?
        • Malaysia
        • Malaysia
        • No
      7. Which languages do you speak?
      8. When can you start?
      9. What is your favorite food?
      10. Sell this bottle of water to me.
       There are 10 more questions for AirAsia!

      Alaska Airlines

      Interview Info
      Interview Questions / Answers
      1. Give an example of when you went above & beyond to accommodate a customer with a disability.
        • I had a hearing impaired pt who needed assistance in ... Continue reading this answer
        • I oversaw lessons with a child who was four and had downs syndrome. I could tell her current coach was not making great progress with her and was underprepared to cater to her needs, so I worked with her parents to find a time slot where we could do a weekly private lesson where I was her coach. Over the next three months, we made... Continue reading this answer
      2. Give an example of how you bring creativity to your workplace while maintaining policies
        • I love bringing a creative energy to the workplace. I encourage coworkers to work together and brainstorm ways to impro... Continue reading this answer
        • During holidays or special events when I'm waiting tables, I work to find creative ways to elevate customers' experiences while maintaining an efficient timeline during dinner service. I take time to connec... Continue reading this answer
      3. Tell me about a time where rules or regulations changed, and what did you do about it.
      4. What is some feedback you’re working on?
      5. What values Alaska has that are personal to you?
        • Being remarkable, kind-hearted, and owning safety are all values that I personally share. Growing up in the swim lessons community, I have always been extremely safety-oriented. I am also someone who w... Continue reading this answer
      6. Just as a person how people perceive you?
      7. Are you willing to be flexible?
        • What about your experience makes you qualified?
          • What makes you unique?
            • What can you bring to the table?
               There are 75 more questions for Alaska Airlines!

              Above is a list of questions asked during flight attendant interviews. These questions can be used to help you prepare for an interview. The answers contained within these questions may NOT be correct, so do your own research! We make no guarantees as to the accuracy or completeness of any question or answer.

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