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272 FREE Flight Attendant Interview Study Guide Questions and Answers

Air Canada

Interview Info
Interview Questions / Answers
  1. What skills do you have?
  2. How would you handle a situation where you have a difficult co-worker?
    • I would always try my best and use all my ability to get along with a difficult coworker no matter what the situation is I would always keep calm and when not on the job, ask her nicely or her or him if we can go out for a coffee ... Continue reading this answer
  3. Are you at least 18 years old?
    • yes
    • yes
    • yes
  4. Are you a Canadian citizen?
    • yes I am
    • yes
    • no
  5. I was given a scenario in which an elderly woman was stressed on the flight, a mother had a crying child and another person was getting upset over it. How would you as a team handle that?
  6. How do you delegate between multiple tasks?
  7. What are you passionate about outside of work?
  8. What would you say surprises people about you?
  9. What stands out to you as excellent customer service?
    • Listening skills and ability... Continue reading this answer
    • The quality of the job I do and the skill and knowledge... Continue reading this answer
    • Great service, positive feedback, get... Continue reading this answer
    • As a former lifeguard, a memory stands out when I encountered a crying child at the swimming pool, scared to swim. I quickly knelt down offering a reasssuring presence. Through gentle conversation, I comforted them and showed them how swimming can be fun. Patiently, I allowed them to observe from a distance... Continue reading this answer
    • I remember a time when I was a soccer coach, coaching, young children, young kids, and it was a practice and looking down the sideline I see one little boy who was joining in to play. I approached the boy Neil down, and with a calm voice started to explain to him how much fun it would be to play soc... Continue reading this answer
  10. How do you show positive customer service?
 There are 38 more questions for Air Canada!

Air Transat

Interview Info
Interview Questions / Answers
  1. Address the skills you've learned through previous roles that benefit the role.
    • What would you do if there’s a drunk passenger in business class that is causing a scene?
    • Are you a leader or a follower?
    • Why Air Transat?
      • I am fascinated by AirTransit. The fact that it flies over 55 international destination and 25 different count... Continue reading this answer
    • What would you do if a passenger didn't receive their special meal?
    • Tell me about a time you encountered good or bad customer service.
    • Would you relocate if you are based in Montreal?
    • Tell me about a difficult situation you faced, how did you solve it?
    • What makes you stand out from everyone else interviewing today?
    • What makes a good flight attendant?
     There are 20 more questions for Air Transat!

    AirAsia

    Interview Info
    Interview Questions / Answers
    1. Are you currently employed?
      • No
      • No
      • No
      • No
      • no
      • No
      • No
    2. Where are you from?
    3. Tell me something interesting about you.
    4. What are your hobbies?
    5. Is this your first time applying here?
    6. Do you know which locations are flying from Thailand as Thai AirAsia?
      • Malaysia
      • Malaysia
      • No
    7. Which languages do you speak?
    8. When can you start?
    9. What is your favorite food?
    10. Sell this bottle of water to me.
     There are 10 more questions for AirAsia!

    Alaska Airlines

    Interview Info
    Interview Questions / Answers
    1. Give an example of when you went above & beyond to accommodate a customer with a disability.
      • I had a hearing impaired pt who needed assistance in ... Continue reading this answer
      • I oversaw lessons with a child who was four and had downs syndrome. I could tell her current coach was not making great progress with her and was underprepared to cater to her needs, so I worked with her parents to find a time slot where we could do a weekly private lesson where I was her coach. Over the next three months, we made... Continue reading this answer
    2. Give an example of how you bring creativity to your workplace while maintaining policies
      • I love bringing a creative energy to the workplace. I encourage coworkers to work together and brainstorm ways to impro... Continue reading this answer
      • During holidays or special events when I'm waiting tables, I work to find creative ways to elevate customers' experiences while maintaining an efficient timeline during dinner service. I take time to connec... Continue reading this answer
    3. Tell me about a time where rules or regulations changed, and what did you do about it.
    4. What is some feedback you’re working on?
    5. What values Alaska has that are personal to you?
      • Being remarkable, kind-hearted, and owning safety are all values that I personally share. Growing up in the swim lessons community, I have always been extremely safety-oriented. I am also someone who w... Continue reading this answer
    6. Just as a person how people perceive you?
    7. Are you willing to be flexible?
      • What about your experience makes you qualified?
        • What makes you unique?
          • What can you bring to the table?
             There are 75 more questions for Alaska Airlines!

            Allegiant Air

            Interview Info
            Interview Questions / Answers
            1. What do you know about Allegiant?
              • Allegiant was founded in 1997. They are a low cost airline. Allegiant Air is a wholly-owned subsidiary of Allegiant Travel Company, a publicly traded holding com... Continue reading this answer
            2. Tell me a time of being dishonest to a customer?
            3. Talk about your work background.
            4. What quote have you heard that is significant to you?
            5. Describe a time when a customer didn’t follow a policy, how did you handle the situation?
              • Politely remind the customer of the policy and how it is in place for the safety of all passengers. Offer alternative solutions (if any) to accomm... Continue reading this answer
              • Politely remind the customer of the policy and how it is in place for the safety of all passengers. Offer alternative solutions (if any) to accommod... Continue reading this answer
            6. When was a time you questioned your company values?
            7. Tell about a company policy that you disagreed with, but you did it anyway.
            8. Tell about a time that you disagreed with a fellow Co worker, what did you do, what was the outcome?
            9. If your manager asked you to lie, would you do it?
            10. Why do you want to be a flight attendant with Allegiant airlines?
             There are 12 more questions for Allegiant Air!

            Above is a list of questions asked during flight attendant interviews. These questions can be used to help you prepare for an interview. The answers contained within these questions may NOT be correct, so do your own research! We make no guarantees as to the accuracy or completeness of any question or answer.

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