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Free Alaska Airlines Flight Attendant Interview Study Guide Questions and Answers

  1. What is some feedback you’re working on?
  2. What values Alaska has that are personal to you?
  3. Just as a person how people perceive you?
  4. Are you willing to be flexible?
  5. What about your experience makes you qualified?
  6. What makes you unique?
  7. What can you bring to the table?
  8. Tell me how you help make your coworkers feel appreciated.
    I always go out of my way to help out, whether it's by surprising my coworkers with a morning coffee or going out of my way and going the extra mile by helping them with a task when they aren't looking.
    Vocalizing it and letting them know hey i appreciate you or what you do.
    Since working as a team is so important as a flight attendant, make sure you let your co workers know how much you appreciated their help and how they made a difference that day or during the flight. Don’t just expect it and take it for granted. The show of appreciation means a lot.
  9. Tell me about a time when you had to give someone news that they didn’t like.
    When I was working in restaurants I always remember when the guest would ask to be seated with no reservation. I'd always be the bearer of bad news and let them know they need a reservation to dine in. I'd always offer the bar seating as it was first come first serve but many times people would try to even bribe me and I'd still tell them the same. I'd offer an alternative by either making a reservation a different day or putting them on a wait list.
    I had to give them news that wasnt ideal so i sandwiched it. Good new, good news, bad news, good news.
  10. Tell me about the best customer service you’ve received?
    It was very late in the evening and the guest house owner offered us hot and freshly cooked parathas, I guess that was a great example of effective customer service.
    When someone is attentive, listened to my needs, is friendly, warm, and welcoming. Who can laugh with you and make your day a little brighter just by that simple interaction.
    The best customer service i recieved was someone went above and beyond expectations to give me a great experience
    My hair salon was voted top of the Plateau in 2014, 2015. Customers in the area voted for us, and always let us know how much they looked Forward to their appointments.
  11.    Read 33 Interview Experiences for Alaska Airlines from other Flight Attendants!