Free Jetstar Australia Flight Attendant Interview Study Guide Questions and Answers
- How will you deal with being away from home?
Being away from home will bring up more challenges than before, but staying connected with people back home and finding activities and friends in the city will help to reduce the feeling. - How would you deal with a crying baby?
First of all, I will ensure that the people around the baby don't feel bothered by the situation. Second, I will offer an assistant to the parents or guardian to help with the baby in any way. - Name a holiday destination in Australia.
Sydney, Montain buller, opera house, brighton beach, melbourne, brisbane, perth, auckland, fiji island, canberra, tasmania, goldcoast - How do you handle stressful situations?
Take a breath and think of the situation and how to solve it. Staying positive will help a lot.
Alway making sure to staying positive is how I maintain my stress. Yes the work can be overwhelming at times but using stress as a motivation and being able to accept what I cant control is so important. Learning how to manage time wisely and also talking to a mental health professional I can trust is also important.
1. Think of something better then present situation or an exciting happy situation and breathe in and breathe out and try to think of happier moments - Do you have problem-solving skills?
I do have problem skills which in involve communication, team working skills, research skills, emotional intelligence, risk management. - What experience do you have in customer service?
I have worked in a hotel before as a server assistant and a server. I am passionate about it because of how I can help and make a better day for the guests.
I have customer service in different working environments such as inbound, outbound and retails. I enjoyed these jobs cause I get to help customers with a variety of problems and I'm empowered to be the person who can turn a customers negative experience into a positive experience. - What do you do to maintain balance?
I believe I can maintain my work life style along with my personal lifestyle. Before I start my day at work I make a list of the things I need to get done by the end of the day starting from the most prioritized to the the less priority's. This also helps me maintain my stress and to not feel overwhelmed when dealing with customers. I have come to accomplish this in several ways, it doesn't only help me to not become overwhelmed, but it helps me complete task effectively and efficiently. - What do you do outside of work?
I like to listen to motivational talks and conference, go for hikes every now and then and also take my dog for a walk. I also like to go for drives and just spend a lot of time with nature. Eating and sleeping is something I like to do but not on a daily basis. - Why do you want to work here?
I would like to work for Jetstar it can give the adventure of a lifetime. It a very friendly and team focused company. Also very passionate about employment and drive to deliver not just about low fare. - Why us?