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Interview experience:

You can only apply over the internet within the first 7 days of the month! i applied and about a week 1/2 later, i recieved a phone call and was conducted a phone interview. i was asked to read an article out of a magazine and when i was finished, was asked to summerize it. I was then asked 2 customer service questions about my present job. one was about team work and the other about how i went out of my way for a customer. i was asked if i had any questions and asked to attend a group interview in NY. my interview was about 2 weeks later. they do not provide transportation to NY, but well worth going. this is an ALL day interview (about 7-8 hours) the first is a little unorganized, but they did their best. you have to fill out another application along with loads of paperwork. you do need to take your passport. they fingerprint you and will give you a drug test (the drug test will also be administered throughout the day as this takes a long time.) everyone then proceeds to an interview room. there were about 70 ppl in my interview. we played about 2 or 3 group related games. this was more of a group participation setting to see how well we were with others. we had to make 2 group presentations. later we had to read outloud a customer service story we had written earlier. there was also an information period as well as a Q&A time. At some point, we also had to give three reasons why jetBlue should hire me. At the end, everyone had a 1 on 1 interview. This is with a different person than the phone interview was with. I have heard different stories about how many questions they were asked. As for me, i was asked the same question that i had in my phone interview and when i could start. I went on a friday and everyone was told that if they were interested, we would get a phone call on monday and if not, a letter would be in the mail. It's a very long day and draining, but definatly worth it! good luck, everyone.

to get the remaining 4 gouges on jetBlue.

jetBlue Study Guide Questions:

1. How have you gone out of your way for a customer?

2. Do you have any questions for us?

3. Why should jetBlue hire you?

4. Give three reasons why jetBlue should hire you?

5. When can you start?

6. Tell me about a time when you had to work as a group to help a customer?


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