272 FREE Flight Attendant Interview Study Guide Questions and Answers
jetBlue
- Explain the time when you failed to honor a commitment you made.
- In my last job, our CEO gave me a chance to interview and hire entry-level people for our team. I chose to hire someone who seemed to have a lot of potential but also had some “red flags” or things that worried me. It ended up being a big mistake. They had a poor attitude and dragged the team down until my CEO had to fire them. I learned to be more careful and not rus... Continue reading this answer
- How has your previous experience prepared you for this position?
- Throughout my over 40 years in real estate I have to never judge a book by its cover... Continue reading this answer
- How do you manage a situation where you have zero experience or knowledge?
- I try to reseach it if possible, or defer to ot... Continue reading this answer
- How do you prioritize your task when you're in a busy situation?
- I think strategically, if the safety of others or myself is at risk that would be the priority. I would consid... Continue reading this answer
- Tell about a time when you turned an unhappy customer into a happy customer.
- I had a couple that fell in love with a house that had significant mold issues. I educated them about the risk of purchasing such a home and they decided to move ahead with the purchase. The morning of the closing the wife was extremely upset and remorseful about their decision. At that point their options were limited and would leave them with a huge financial loss. The husband was not able to help his wife calm down and the sellers, their agent and the closing people were all in the r... Continue reading this answer
- Tell me about yourself.
- I was born and raised in Puerto Rico. Mother of 2. 1 grandson. Worked for AA for 27yrs, recently retired. I did everything from Customer Ser... Continue reading this answer
- My name is Annalisa, I’m Italian. In Italy since I was kid I was helping my parents in their small family business. Since a kid I enjoy help people and give to them the best costumer service. I moved to NYC about 5 years ag... Continue reading this answer
- I am 42, I have 2 children both girls I have a 17 and a 20 year old. I am from Manchester, NH iv been here almost my who... Continue reading this answer
- Did you ever have a conflict at work what did you do?
- The most conflict I have, is when someone is unhappy with the food / meal. I apologize ask can ... Continue reading this answer
- I have not y... Continue reading this answer
- Name a time where you faced a conflict at work.
- I had a disgruntled customer, she was not impressed from her last experience. I apologized,... Continue reading this answer
- Why do you want to be a Flight Attendant?
- Multiple reasons. I have always worked in customer service, I am serviced oriented. I like meeting new people from all different walks of life. I’m at a place in life w... Continue reading this answer
- Name a time you used kindness for someone.
- I think everyday I use kindness with people around me. For example at work most of the days when we put up through the carseat... Continue reading this answer
Jetstar Australia
- How will you deal with being away from home?
- Being away from home will bring up more challenges than before, but staying connected with pe... Continue reading this answer
- At first it will be challenging, but staying connected with my ... Continue reading this answer
- How would you deal with a crying baby?
- First of all, I will ensure that the people around the baby don't feel bothered by the situation... Continue reading this answer
- Name a holiday destination in Australia.
- Sydney, Montain buller, opera house, brighton beach, melbourne, br... Continue reading this answer
- How do you handle stressful situations?
- 1. Think of something better then present situation or an exciting happy s... Continue reading this answer
- Alway making sure to staying positive is how I maintain my stress. Yes the work can be overwhelming at times but using stress as a motivation and being able to... Continue reading this answer
- Take a breath and think of the situation and ho... Continue reading this answer
- Do you have problem-solving skills?
- I do have problem skills which in involve communication, team worki... Continue reading this answer
- What experience do you have in customer service?
- I have customer service in different working environments such as inbound, outbound and retails. I enjoyed these jobs cause I get to help cus... Continue reading this answer
- I have worked in a hotel before as a server assistant and a server. I am passi... Continue reading this answer
- What do you do to maintain balance?
- I believe I can maintain my work life style along with my personal lifestyle. Before I start my day at work I make a list of the things I need to get done by the end of the day starting from the most prioritized to the the less priority's. This ... Continue reading this answer
- What do you do outside of work?
- I like to listen to motivational talks and conference, go for hikes every now and then and also take my dog for a walk. I also like... Continue reading this answer
- Why do you want to work here?
- I would like to work for Jetstar it can give the adventure of a lifetime. It a very friendly and tea... Continue reading this answer
- Why us?
Mesa Airlines
- Can you legally work in the US?
- yes
- How old are you?
- 54
- What does hospitality mean to you?
- Hospitality to me means a friendly extended greeting o... Continue reading this answer
- Means going above and beyond to provide customer service and keep everyone... Continue reading this answer
- It means going above and beyond for the custo... Continue reading this answer
- What kind of thing do you do for a hobby or for fun?
- cheerleading, hiking,... Continue reading this answer
- I love to listen to music which is a passion... Continue reading this answer
- I like to play soccer a... Continue reading this answer
- I like to experience different restaurants from differe... Continue reading this answer
- Do you have any flight attendant experience?
- Unfortunately I have no experience being a flight at... Continue reading this answer
- I do not but I do posess some knowled... Continue reading this answer
- I don't have any but I have good customer service skills and hosp... Continue reading this answer
- No but I believe the background in customer ser... Continue reading this answer
- How many jobs have you had in the past?
- 4 jobs
- 6
- Only one
- Why do you think you will be a good fit for the company?
- With my background and experience with a major airline my expertise with cust... Continue reading this answer
- With my background and experienc... Continue reading this answer
- As my resume states I have a lot of customers service experience and I like to provide customer service to customers and keep customers visit mem... Continue reading this answer
- I have been in customer service for over 39 years working... Continue reading this answer
- What is your biggest accomplishment?
- While I was still in High School, I competed in Skills USA. Skills USA is an technical competition that ranges from hair and nails to construction. I competed in... Continue reading this answer
- After recovering from an illness I was able to conquer all o... Continue reading this answer
- My biggest accomplishmen... Continue reading this answer
- My biggest accomplishment was completing a 5... Continue reading this answer
- Receiving my high school... Continue reading this answer
- My biggest accomplishment is definitely putting my son through engineer... Continue reading this answer
- What is something you could be better at?
- I could probably be better at managing a budget, as this is my first time really b... Continue reading this answer
- Listening clearly when someone has a question before answering qu... Continue reading this answer
- Doing video interviews! for some reason talking to myself a... Continue reading this answer
- Can you conceal tattoos and piercings in company uniform?
- I have no Tattoos... Continue reading this answer
- I don't have tattoos or pierc... Continue reading this answer
- I don't have any tattoos or pierc... Continue reading this answer
- Yes my tattoo is on the lower pa... Continue reading this answer
- yes
Miami Air International
- Are you willing to work crazy schedules such as being called at 2 a.m?
- YES
- Do you work well with others?
- Yes
- Who would you like to have been in a past life?
- How did your professional life prepare you for this job?
- Being able to work in costumer se... Continue reading this answer
- Am you a good listener?
- Yes
- Would your basic needs be met taking such a large pay cut?
- Yes
- How would your boss describe you?
- Workaholic and multitasker ... Continue reading this answer
- How would you feel getting a last minute assignment when you already have plans?
- I will be ready to make the change, challenges ar... Continue reading this answer
- What does teamwork mean to you?
- It is very important , as the heart it is the most important thing in the human boby , team... Continue reading this answer
- How would you deal with a negative coworker?
- Being a great listener is a great wa... Continue reading this answer
NetJets
- What does customer service mean to you?
- To exceed the expect... Continue reading this answer
- Customer service is the most inexpensive marketing tool. When you deliver great custom... Continue reading this answer
- Have there been any work rules changed or implemented at your current job as a direct result of a suggestion or feedback from you?
- Yes , a suggestion to provide mor... Continue reading this answer
- Tell me about a time when you had a conflict with a coworker?
- The conflict was a result of no... Continue reading this answer
- Tell me about a time when you went above and beyond?
- We had a corporate buy out of our restaurant, and a family of four didn't get the notification. So they showed up, and we're VERY disappointed. So rather than them walking away feeling let down by us, I suggested we could serve them in the private dining room, and... Continue reading this answer
- What do you like most about your current position?
- Seeing the enthusiasm and excitement of our guests as they enter our dining room, and being ab... Continue reading this answer
- Why would you leave your current job to come to NetJets?
- Because I would love to expand my professional skills and custome... Continue reading this answer
- What do you know about NetJets?
Above is a list of questions asked during flight attendant interviews. These questions can be used to help you prepare for an interview. The answers contained within these questions may NOT be correct, so do your own research! We make no guarantees as to the accuracy or completeness of any question or answer.