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FREE Virgin America Dispatcher Interview Information and Gouge

Interview experience

The Chief Dispatcher along with the HR representative conducted the interview. Over all impression was that they promoted a casual but very professional atmosphere. They asked about my previous experience as a Dispatcher and to give examples on how you would handle different scenarios. For example: Was there a situation where you needed to make a quick decision? How do you handle difficult people? Does the Dispatcher have a direct impact on the airline customer? Personality emphasis was high along with good job experience. Was shown the new Ops Center which would be shared w/Maintenance Control. Very nice setup with several long rows of desks/work stations facing in the same direction where there was to be large screens offering mapped flight mvmt, tail number and route lines, and also a TV with CNN/Weather Channel. Each desk was to be equiped with 3 LCD screens each on positional arms. Software to be used is Navtech, AIMS, possibly Flight Explorer. Planning a combination of 30+ initial aircraft (A320's and A319's) flying Domestic only. Cost of living in SFO is very, very high! After the interview, I knew I personally would not be able to make it on the salary range. So I already notified them if offered, I would not be able to accept a position. Starting salary is upper 50's to low 60's. If you have two incomes or are single (of which I am neither) you can make it work. Rent is more reasonable than home purchase. Check out the San Jose area. They are also very honest and upfront about being cautious with the cost of living. In addition, they are still waiting for DOT and FAA approval which I have no doubt they will granted. Optimistically looking at late Summer or early Fall start up. If cost of living was not an issue, I would jump at the opportunity to get in with them from the ground floor like this. I think they are going to be a great airline! The Chief Dispatcher is also very supportive for those aspiring to "move-up" in the company. Hope this helps and good luck to all!!!

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Virgin America Study Guide Questions:

1. What is your previous experience as a Dispatcher?
2. Was there a situation where you needed to make a quick decision?
3. How do you handle difficult people?
4. Does the Dispatcher have a direct impact on the airline customer?